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NAME:Survey Solutions Events
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SUMMARY:Mastering the New HCAHPS Webinar
DESCRIPTION:Big Changes Are Coming to HCAHPS in 2025Are You Ready?On May 2 
 Survey Solutions hosted an exclusive webinar featuring industry experts wh
 o broke down these updates and shared best practices to help you improve p
 atient satisfaction.\nWatch the webinar\nHere's What You Need to KnowThe W
 ay Patient Satisfaction Is Measured Is Evolving - Find out what this means
  for your organization.Pain Points & Solutions -  We'll dive into the most
  common pain points hospitals face with HCAHPS and provide actionable solu
 tions you can implement immediately.Success Stories & Case Studies -  Lear
 n from real-world success stories and proven strategies that have helped h
 ospitals like yours boost their HCAHPS performance.2025 HCAHPS Resource Ki
 t - Attendees will receive this exclusive kit filled with actionable tools
  and best practices to help you navigate the new standards.Meet the Expert
 sBrian LeeFounder & Thought Leader\, Custom Learning Systems\nBrian has ea
 rned a reputation as healthcare's engagement expert over past 36 years thr
 ough his dynamic\, inspiring keynote presentations centered around creatin
 g cultures of healing kindness that engage\, empower and transform.\nKevin
  RobbinsImplementation Specialist\, Custom Learning Systems\nWith 35 years
  of leadership experience\, Kevin utilizes a distinct understanding of nat
 ure\, the environment\, and human interactions. He enjoys bringing out the
  best in front-line workers and executive management.\nRachel SpaldingVP o
 f Process Improvement\, Custom Learning Systems\nRachel is an experienced 
 healthcare executive with extensive knowledge\, experience\, and proven ou
 tcomes with patient experience\, employee engagement\, virtual nursing mod
 els\, Magnet® designation\, and professional nursing practice.\n
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