ED CAHPS Surveys

Real Feedback, Real Improvement

The emergency department is the heartbeat of any hospital. When things go wrong, it’s the first place people turn. That’s why knowing how well it’s running isn’t just important – it’s essential. Survey Solutions by ICAHN makes it easy to collect real patient feedback, so you know what’s working and what needs fixing.

Better Surveys = Better Data = Better Care

We offer multiple ways to gather ED CAHPS survey responses – traditional mail, secure email, and even on-site tablet surveys – so more patients respond, and you get the data you need to improve care. More responses mean more insights, and more insights mean a stronger emergency department.

Track Results in Real-Time

No matter how patients respond, all survey data funnels into one easy-to-use dashboard. At a glance, you can compare your results to national benchmarks, track response rates, see top-performing areas, and flag issues before they become problems. The result? Actionable insights that help you keep your emergency department operating at peak performance.

Because when it comes to emergency care, good enough is never good enough. Let’s raise the bar together!