Outpatient Surveys

First Impressions Are Critical

The outpatient experience often shapes a patient’s first impression of your hospital. It’s vital to capture feedback from these encounters to continually improve services and better serve your community.

Measuring Patient Experience in Outpatient Care

Survey Solutions by ICAHN helps hospitals and clinics collect patient satisfaction data in a way that’s simple for patients and seamless for you. With surveys available via mail, email, text, and tablet, we make it easy for patients to share their feedback. And once collected, all the data is uploaded directly to our user-friendly Survey Solutions dashboard.

Access Your Outpatient Survey Results

The dashboard is your go-to hub for tracking your data – compare results with national benchmarks, monitor response rates, view top-performing areas, and get alerts when responses fall short. With everything laid out clearly and concisely, you’ll have the insights you need to act fast, resolve issues, and improve care, all while staying aligned with Value-Based Purchasing.