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HHCAHPS
Measuring Patient Satisfaction in Home Health Care
Providing exceptional home health care goes beyond medical treatment—it’s about communication, respect, and trust. The Home Health Care CAHPS (HHCAHPS) survey helps agencies gather essential patient feedback, ensuring they meet high standards of care and service while also fulfilling CMS requirements.
Why Use HHCAHPS Surveys?
- CMS-approved methodology to meet regulatory requirements
- Multiple survey formats – Mail, phone, and mixed-mode options
- Boost response rates by offering easy-to-complete surveys
- Fully automated process – Just upload your data, and we handle the rest
- Secure and HIPAA-compliant from start to finish
- Interactive dashboard for real-time tracking and performance insights
Viewing Your HHCAHPS Survey Results
Once the data is collected, it’s automatically uploaded to the Survey Solutions dashboard, where you can track trends, compare national benchmarks, and receive alerts on critical feedback. With clear, actionable insights, your home health agency can enhance patient satisfaction, improve communication, and ensure the highest quality of care for those who rely on you.
It’s time to get more out of your patient experience surveys
Our innovative approach helps measure and examine the patient experience with you. At Survey Solutions, we give you more – more features, more data, and more value. Discover why our system is the perfect fit for healthcare facilities, especially rural and critical access hospitals.
Interactive Dashboard
Utilizing our custom designed and coded algorithm, we make gathering and analyzing your data easier and more intuitive than ever.
Real-Time Data With Trends
See Domain Breakdowns
Read Written Comments
View Peer Comparisons