Outpatient Surveys for Maine Hospitals & Clinics

In Maine, outpatient services often represent the first point of contact between patients and healthcare providers. Survey Solutions is committed to helping hospitals and clinics capture valuable patient experience data to drive service improvements and support community well-being. By offering surveys across multiple platforms—mail, email, text, and tablet—Survey Solutions ensures a seamless experience for patients completing their surveys.

Our Outpatient Survey Options

Survey Solutions provides a comprehensive range of outpatient survey options for hospitals, including:

• Traditional mailed surveys
• Secure email surveys
• Secure text surveys
• On-site tablet-based surveys

Viewing Your Outpatient Survey Results

Once collected, the data is uploaded to an easy-to-use, interactive dashboard. From here, you can quickly navigate the data, monitor response rates, compare it to national benchmarks, track top-performing domains, and receive alerts for unsatisfactory responses. This efficient process empowers hospitals to address concerns proactively, enhancing patient care quality in alignment with the Value-Based Purchasing model.

Why Survey Solutions?

• Quick Onboarding Process
• HIPAA secure server for uploading your patient data
• Multiple survey formats – mail, email, in-room tablet
• Digital surveys to increase response rates from hard-to-reach demographics
• Fully automated data scrubbing – just upload your data and we do the rest
• Interactive dashboard to track your data
• 24/7 Dashboard access
• Ability to track survey results down to individual surveys
• Data detailed though percentage tables and graphs